Shipping policy
Welcome to DHF Furnishings! We are pleased to provide high-quality furniture delivery services across the UK. Below are the details of our shipping, returns, and refund policies.
Shipping Charges
- Standard shipping fee: £50
- Free shipping on orders over £400
Order Processing Time
All orders are processed within 1-3 business days.
Estimated Delivery Time
Orders are typically delivered within 5-7 business days once they have been processed.
Shipping Carriers
We partner with BJS and XDP for reliable and efficient delivery services across the UK.
Tracking Information
You will receive tracking information for your order via email once it has been shipped. This allows you to monitor your package as it makes its way to you.
Lost, Stolen, or Damaged Items
Please inspect your order upon reception and contact us immediately if an item is defective, damaged, or incorrect. We will evaluate the issue promptly and work to resolve it.
Returns and Refund Policy
We offer a 14-day return policy, meaning you have 14 days after receiving your item to request a return.
Return Eligibility
To be eligible for a return, your item must be in the same condition as received — unworn or unused, with tags, and in its original packaging. Customers are responsible for postage fees. Proof of purchase (receipt) is required.
How to Start a Return
Contact us at dhffurnishing2@gmail.com to begin your return request. If your return is approved, we will provide a return shipping label along with detailed instructions on how and where to send the item.
Return Address
DHF Furnishings Ltd
Unit 5&6, Calder Trading Estate,
Lower Quarry Road,
Huddersfield, HD5 0RX
Important: Items returned to us without first requesting a return will not be accepted.
Thank you for choosing DHF Furnishings for your furniture needs!